Returns
At FROM THE COLD, we want you to love your purchase. If for any reason you're not completely satisfied, we offer a hassle-free return process within 15 days of receiving your order.
Return Conditions:
- Clothing must be unworn, with tags still attached, and in original packaging.
- Returns outside the 15-day window or items not meeting these conditions may not be eligible for a refund.
To begin your return, simply email us at cold@fromthecold.com. Please include your order number and the reason for your return,wewill guide you through the process.
We appreciate your understanding, and thank you for support.