FROM THE COLD

Delivery / Returns / Care

Delivery

Our delivery time is 3-5 working days. All deliveries are sent via Royal Mail Second Class Recorded. After we receive your order we will dispatch it within 1 working day. If you wish to track your order please email us at cold@fromthecold.com for tracking information.

Returns

We keep it simple. All products if unworn can be returned within 7 days of delivery. We do not accept returns after 7 days of you receiving your order, simply email us to begin the refund process at cold@fromthecold.com.

Care

All t-shirts, beanies and sweatshirts ought to be washed inside out.

We recommend you take our jackets to the dry cleaners. Our products are made out of high end materials that require specialist attention.